What You Should Know:
- Ambience Healthcare has announced the launch of Chart Chat, an AI copilot designed to integrate directly into Epic’s electronic health record (EHR) system.
- Chart Chat is a first-of-its-kind tool that provides healthcare providers with context-aware clinical insights by combining patient chart data with trusted medical content from BMJ Best Practice and open AI technology.
- Chart Chat aims to combat the growing challenge of information overload for
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Health IT | News, Analysis, Insights - HIT Consultant
CentralReach Acquires SpectrumAi and AI.Measures to Expand AI-Powered Autism Care
What You Should Know:
- CentralReach, a software provider for autism and intellectual and developmental disabilities (IDD) care, has announced the acquisitions of SpectrumAi and AI.Measures. These strategic moves significantly expand CentralReach's platform to enable and accelerate outcomes-based care (OBC) for the autism and IDD field.
- The two companies bring cutting-edge capabilities in clinical assessment, video data capture, and predictive analytics that will enhance
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How Self-Triage and Care Navigation Can Fix Healthcare’s Hidden Problem
U.S. health systems are navigating a storm of staff shortages, budget constraints, and rising patient demand. But there’s another, less visible factor compounding these pressures: Patients are often booking care that doesn’t match what they clinically need. This misalignment not only gums up access but also diverts critical resources from those who need them most.
While efforts to expand capacity typically focus on increasing provider supply, support staff headcount, or physical
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Epic Toolbox Additions: Ambience Healthcare, Caregility, Five9, Imprivata, NESA Launch New Integrations
What You Should Know:
- Ambience Healthcare, Caregility, Five9, Imprivata and NESA announced they have recently been added to or are in the process of being integrated into Epic's Toolbox, signaling a new wave of digital health enhancements aimed at improving patient care, operational efficiency, and security.
- These integrations focus on embedding advanced capabilities directly into the Epic electronic health record (EHR) ecosystem to meet clinicians and patients where they
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Talkdesk Powers Johns Hopkins with AI to Transform Contact Center Operations
What You Should Know:
- Johns Hopkins Health System has selected Talkdesk Healthcare Experience Cloud to modernize its contact center operations as part of a major technology initiative. The move aims to streamline interactions, enhance service delivery, and support multi-channel patient communications.
- The implementation leverages the Talkdesk Customer Experience Automation™ (CXA) platform to improve how Johns Hopkins engages with patients.
Improving Patient Engagement
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RLDatix Launches AI-Powered Smart Entry to Transform Patient Safety Reporting
What You Should Know:
- RLDatix, a provider of healthcare safety and data solutions, has announced the launch of Smart Entry, a new AI-enabled feature designed to transform how safety events are reported. Built into the company’s Safety & Risk Management solution, Smart Entry aims to significantly improve the speed, accuracy, and ease of documenting harm and near-miss events.
- According to RLDatix, a staggering 80% of safety events often go unreported. Smart Entry directly
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Healthcare’s C-Suite Shuffle: Flatiron, RadAI, Transcarent, Talkiatry, and Others Announce New Hires
Corporate and Strategic Leadership
Flatiron Health has appointed Nathan Hubbard as its new CEO, succeeding Carolyn Starrett. Hubbard brings over 20 years of leadership across biopharma, healthcare, and data-driven businesses.
Channel Medsystems has appointed Nelson Whistance as President and CEO to lead the company through its next stage of growth and expansion.
eMed Population Health has appointed Linda Yaccarino, former CEO of X (Twitter), as its new CEO. Her hiring is seen as a
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PCCI’s Community Vulnerability Compass: The Gold Standard for SDOH Measurement
If you are leading efforts to improve and understand public health in your community, we’ve researched and validated that PCCI’s Community Vulnerability Compass (CVC) offers an improvement in advanced insights and performance compared to existing tools that measure community socioeconomic conditions in our neighborhoods. Although getting here took a lot of innovation and perseverance, through a recent publication, we are now able to share what factors differentiate the CVC and why it offers
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HistoSonics Valued at $2.25B After Major Acquisition to Accelerate Histotripsy Growth
What You Should Know:
- HistoSonics, the company behind the non-invasive Edison® Histotripsy System, has announced a management-led majority stake acquisition by a syndicate of private and public investors, including K5 Global, Bezos Expeditions, and Wellington Management.
- The transaction values the company at approximately $2.25 billion and is expected to accelerate the growth of its Edison System across new clinical indications and global markets. The company will continue
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How Knowledge Sharing Transforms Health Insurance BPO Back-Office Operations
In the dynamic environment of modern health insurance BPOs (Business Process Operations), knowledge-sharing has emerged as a crucial element for fostering innovation and continuous improvement. Specifically, within back-office operations of an end-to-end operational framework, sharing knowledge to learn from errors can significantly enhance efficiency, improve service delivery, and create a culture of continuous learning and adaptability.
Information-sharing leading to better results is
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